Troubleshooting Wizard

Overview

We are sorry you are experiencing a problem using EurekaWare. Most problems are relatively easy to troubleshoot and solve. Start by consulting the Most Common Problems list. If this does not solve your problem, continue below.

The following wizard will walk you through some diagnostic steps to determine the root cause of your problem and help you identify a solution.

To begin, we need to know how the install went. Please select the link, below which best represents your installation experience.

• I have not yet installed, EurekaWare. How do I do this?
• The install hung. When I start, Outlook there is no EurekaWare menu present.
• The install completed, but I received error messages during install.
• The install completed successfully with no error messages, but Eurekaware is not working quite right.